Pricing
The price is on the website, which should not be remarkable.
Just. One. Tier. Every included module and one line item on the bill. You can budget a grant application against this page today without booking a call with anyone.
$30
per user, per month
5-seat minimum · $150 per month floor
No charge for 14 days, and no obligation after them.
What you get
All of it. There is no other tier.
Legal aid programs are not big enough to be segmented, and pretending otherwise is how a five-person office ends up unable to afford conflict checking.
- +A dedicated instance for your organization: its own server, database and document storage
- +Every module, including intake, matters, timekeeping, documents, grants and reporting
- +Matter AI on the case file and Casey the in-product helper, both off by default and yours to turn on
- +Document assembly, form letters and transcription
- +SMS and inbound email threading from active staff accounts
- +REST API and MCP server access
- +Single sign-on with Microsoft Entra or Google, and TOTP two-factor
- +Daily encrypted backups, TLS, and a custom subdomain
- +Migration from Pika or an earlier OCM version
- +Support from a person who knows your configuration
No upgrade tier
We don't nickel and dime you for what should already be included
Shopping this market, you will find single sign-on, two-factor, the API and text messaging quoted as separate modules, several of them carrying their own setup fee on top of the subscription. A program that has paid for case management has already paid for these.
Single sign-on and two-factor
Entra ID, Google and TOTP, set up when your instance is. Authentication is how client data stays protected, which makes it a strange thing to put behind a purchase order.
The whole API
REST and MCP, read and write, all of it. There is no premium tier carved out of the endpoints, and no second license to get at your own data programmatically.
Connected online intake
Connect Gravity Forms, Jotform, FormAssembly or Formidable Forms, or use the API to integrate another intake system.
SMS and inbound email threading
Texting a client from the matter, and their reply landing back on the matter instead of in one staffer's personal inbox.
Document assembly
Merge case data into your program's established OCM templates without a second license or invoice.
Both AI features
Casey and the matter assistant, off until you turn them on, with model spend capped in a cloud project provisioned for your organization.
What is not on the invoice
The line items we decided not to have
Per-module upcharges
There is no professional tier and no module you have to buy back. Your five-person program gets the same system as everyone else.
Implementation fees
No five-figure onboarding line item. Setup is provisioning an instance, which we automated because it should be automatic.
Charges during the trial
Nothing is charged for 14 days. We set the instance up, you put real work through it, and if it turns out not to fit you say so and that is the end of it.
A hidden annual price
There is not one. The price is $30 per user per month—$360 per user per year—with no annual commitment required to get it.
Questions
Before you put it in a budget
- What counts as a user?
- A staff account that can sign in. A volunteer who only appears in the pro bono panel without a login is not billed.
- What if we are smaller than the minimum?
- The floor is $150 per month, which is 5 seats. A three-person program pays the floor and gets 5 seats to use.
- What about a large program, or a procurement process?
- Programs over fifty users, or with specific procurement, contracting or invoicing requirements, should get in touch. We will quote it in writing and the starting point is still the published per-seat number.
- Do you charge for migration?
- Migration from Pika or an earlier OCM version is included. Migrations from JusticeServer, LegalServer, spreadsheets and other systems are scoped and quoted before anything starts.
- Does AI cost extra?
- The features are included. AI usage runs in a cloud project provisioned for your organization with a budget cap you agree to, so the model spend is visible and bounded rather than buried in a per-seat number.
- Can we self-host instead?
- Yes. The publicly available Community Edition is GPL and has a rich feature set whose lineage has served large legal aid providers for more than twenty years. It does not contain every hosted-product feature, but the installation documentation is public and you can run it yourself.
- What happens if we leave?
- You get your database and document storage. While you remain an active customer, standard support includes collaborating with the vendor you select and answering its migration questions. There is no exit fee or data ransom.
Put it in front of your advocates
A trial instance is set up for your organization, configured around how your program actually runs. If you would rather have a walkthrough first, that is available too, and it is a walkthrough rather than a pitch.